PREPARATION & SERVICE TERMS
A little preparation helps us access your service area. Review what to clear, what to point out, and what to expect during winter weather.
BEFORE THE CREW ARRIVES
Keep the contracted service area clear and let us know about hazards that snow or ice could hide.
Keep vehicles and trailers out of the contracted service area.
Remove basketball hoops, toys, hoses, decorations, and other obstacles from the service area.
Point out hazards that may not be visible beneath snow or ice before service.
WHAT TO EXPECT
Customer acknowledges that snow, ice, freezing temperatures, refreezing, sleet, freezing rain, and other winter conditions can create hazardous conditions even after snow removal and/or ice-control treatment. Dr. Snow will perform the contracted services in a reasonable manner but does not guarantee that the serviced area will remain completely free of snow or ice or that the property will be free from slip-and-fall hazards.
Service timing is determined by Dr. Snow based on snowfall, weather conditions, forecast, safety, and route efficiency. During prolonged or heavy storms, additional clearing may be necessary.
Customer agrees to keep vehicles, trailers, basketball hoops, toys, hoses, decorations, and other obstacles out of the contracted service area and to identify hidden hazards that may not be visible beneath snow or ice.
READY FOR THE NEXT STEP?
Request service and we’ll confirm pricing and route availability.
